PRIVACY POLICY &

SMS Terms of Service

 We are committed to protecting your privacy and maintaining the security of your personal information. This privacy policy outlines how we handle your data when contacting you through text messaging, as well as the steps we take to ensure that your information remains confidential.

1. Collection of Information
When you book an appointment or interact with us, we may collect personal information such as your name, phone number, email address, and appointment details. This information is necessary for us to provide services, confirm appointments, and communicate with you.

SMS opt-in and Phone Numbers collected for the purpose of SMS will not be shared with any third parties and affiliates for marketing purposes.

2. Purpose of Text Messaging Communication
If you have consented to receive text messages from That Hair Place, you may receive text messages related to:

For Customers and Guests:

  • Appointment reminders

  • Booking confirmations or cancellations

  • Promotional offers and salon updates (with your consent)

  • Customer service inquiries related to your appointment or services

  • Emergency notifications regarding schedule changes or cancellations

  • Other Client-related updates

Job Applicants:

  • Information about your application status

  • Onboarding materials

  • Other employment-related updates.

3. Consent for SMS Communication
By providing us with your phone number and choosing to communicate with us, you give us consent to contact you via text message for the purposes outlined above. You have the option to opt-in or opt-out of promotional messages at any time. Information obtained as part of the SMS consent process will not be shared with third parties

4. Opting Out
You can choose to opt-out of receiving promotional text messages at any time by replying "STOP" to any marketing text message. For any other type of communication (such as appointment reminders), you may contact us directly to request no further text communications.

5. Data Security
We take the security of your personal information seriously. All personal data, including your phone number, is stored securely and will not be shared with third parties without your express consent, except as required by law. Our communication systems are designed to protect your privacy.

6. Standard Messaging Disclosures
Messaging frequency may vary. Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit our website at www.thathairplace.org. Visit https://www.thathairplace.org/privacy for our Privacy Policy